At Teerath, we carefully pack every order to ensure that your sacred products reach you safely and in good condition. This Shipping & Delivery Policy explains how we process, dispatch, and deliver orders placed through teerath.co.in.
1 Order Processing & Dispatch
All confirmed orders are carefully processed and packed at our fulfillment facility.
- Orders are generally processed and dispatched within 24–48 business hours.
- Orders placed on Sundays or public holidays may be processed on the next business day.
- Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided during checkout.
- Processing time may occasionally be longer during major festivals, promotional periods, or circumstances beyond our reasonable control.
2 Delivery Time
For deliveries within India, the estimated delivery time is 3–7 business days after dispatch.
Delivery times may vary depending on
- Delivery location
- Pincode serviceability
- Courier availability
- Weather conditions
- Public holidays
- High-demand periods
- Unforeseen logistical circumstances
The estimated delivery time is an estimate and not a guaranteed delivery date.
3 Shipping Charges
- We offer complimentary shipping on orders above ₹999.
- For orders below ₹999, applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
- Shipping rates may vary depending on the order, delivery location, weight, or shipping method.
4 Pan-India Delivery
Teerath currently offers delivery across India, subject to courier and pincode serviceability.
If your pincode is not serviceable, we may contact you to discuss an alternative delivery arrangement or cancellation/refund where applicable.
5 Shipping Partners
Depending on the destination and availability, orders may be shipped through reputed courier and logistics partners such as:
- Blue Dart
- DHL
- FedEx
- Other suitable delivery partners
The shipping partner may vary from one order to another.
6 Order Tracking
Once your order has been dispatched, tracking details may be shared with you through:
- SMS
- Another available communication method
You can use the tracking information provided to check the status of your shipment.
Please make sure that the mobile number and email address entered during checkout are correct.
7 Packaging & Safe Delivery
We take reasonable care to securely package products before dispatch.
For products packed in glass bottles, protective packaging and cushioning are used to reduce the risk of damage during transportation.
Courier handling is outside our direct control.
8 Damaged or Broken Package
If your order arrives damaged or a product is broken during transit, please contact our customer support team as soon as possible.
To help us investigate quickly, please provide
- Order number
- Photographs of the outer packaging
- Photographs of the damaged product
- Photographs or videos taken during opening the package, if available
After reviewing the claim, Teerath may provide a replacement or another appropriate resolution in accordance with our applicable return/replacement policy.
For transit-related breakage, Teerath aims to provide a replacement for eligible damaged products.
9 Delayed or Lost Shipments
Although we work with established courier partners, delivery delays can occasionally occur because of:
- Weather
- Natural events
- Operational issues
- Incorrect addresses
- Courier delays
- Other circumstances beyond our control
If your tracking information has not been updated for an extended period or your shipment appears to be lost, please contact us with your order number.
We will coordinate with the relevant shipping partner and assist you with the issue.
10 Incorrect or Incomplete Shipping Address
Customers are responsible for providing accurate delivery information during checkout. Please carefully check:
- Name
- Mobile number
- House/Flat number
- Street/Area
- City
- State
- PIN code
If an order has already been dispatched, we may not be able to change the delivery address.
Additional shipping charges may apply if a shipment needs to be re-dispatched because of an incorrect or incomplete address provided by the customer.
11 Delivery Attempts
Our courier partner may make multiple delivery attempts according to its standard delivery procedures.
If the recipient is unavailable, unreachable, or refuses delivery, the shipment may be returned to us.
If an order is returned because of an incorrect address, unavailable recipient, or refusal to accept delivery, additional shipping or re-dispatch charges may apply where applicable.
12 Changes to Shipping Policy
Teerath may update this Shipping & Delivery Policy from time to time to reflect changes in our shipping services, courier partners, delivery areas, or business practices.
Any updates will be published on this page with a revised “Last Updated” date.